We receive and store any information you enter on our Site or give us in any other way. You provide information to FanFund when you register, sign in, manage your accounts, search for a page or campaign, make a donation, place a product order, send us an e-mail, comments or other material, participate in a survey, contest, questionnaire or gift registry, or communicate with customer service. As a result of those actions, you might supply us with such information as your name, address, and telephone number; gender; credit card information; e-mail address; school or college affiliations; class year; birthdate, sports or activities, or contact information of people who you choose to inform of a fundraising campaign (for example, a potential donor). When you share information publicly, whether with FanFund or others, it may be indexable by search engines.
When you use a location-enabled device to interact with our services, we may collect and process information about your location and your mobile device, like GPS signals sent by a mobile device or a unique identifier for your device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers. Most mobile devices allow you to disable location services; these controls are typically located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide customized features such as storage of items in your “Cart” between visits to the Site. Cookies also allow you to enter your password less frequently during a session. We may use information collected through devices and technologies such as “cookies,” pixel tags, or anonymous identifiers when you interact with the Site or the Site’s features that may appear on other websites. Certain features of our Site are only available through the use of a cookie. Most cookies are “session cookies,” meaning that they are automatically deleted from your device at the end of a session.
We might receive information about you from other sources and add it to our account information. For example, we may receive updated delivery and address information from our carriers or other third parties which we use to correct our records.
By visiting our Site, you agree that we may use personally identifiable information about you to enhance our marketing and promotional efforts, to trace and analyze Site usage, to improve our Site content, appearance, utility, and product offerings, to offer you tailored content, to respond to your requests, or to customize our Site content, layout, and services. You agree that we may use your information, such as your e-mail address, and phone number to contact you and deliver information to you that, in some cases, is targeted to your interests, such as administrative notices, service and product offerings, participation in market research, special discounts or promotions, and communications relevant to your business with FanFund. Does FanFund Disclose the Information It Receives? Information about our customers is an important part of our business. We are not in the business of selling any personally identifiable information about you to others. However, the following describes some of the ways that your personally identifiable information may be disclosed.
We may in the future operate stores, provide services, or sell product lines jointly with other manufacturers or affiliate partners and may share our data, including personally identifiable information about you, with these manufacturers or affiliate partners when necessary, for example, to complete or ship your order to the correct address.
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, analyzing or cleaning data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. Such third parties have access to personal information needed to perform their functions, but they may not use it for other purposes.
We may share aggregated, non-personally identifiable information publicly and with others such as publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We process personal information on our servers, which are currently located in the United States, but in the future may also be located in other countries. We may process your personal information on a server located outside the country where you live.
FanFund provides services that benefit children, but we sell those services only for donations and purchases made by adults. We require children under the age of 13 to inform their parents of their intent to use the FanFund Site. We also ask that minors under the age of 18 NOT submit any personal information to us. If you are a minor (under the age of 18), you can use our Site only in conjunction with your parent’s or guardian’s permission.
We are committed to keeping personal information secure, and we have reasonable technical, administrative and physical safeguards in place to protect personal information from loss, misuse or unauthorized alteration, disclosure or destruction. We reveal only the last four digits of your credit card number when confirming a donation or order. We transmit the entire credit card number to the appropriate credit card company while processing a transaction. You should protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Whenever you use FanFund's services, we aim to provide you with access to your personal information. If that information is incorrect, we attempt to give you ways to update it or delete it, unless we must keep that information for business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our Site, we may not immediately delete residual copies from our active servers and we may not remove information from our backup systems.